We Don't Install & Leave
Ongoing support for GST filing, staff training, year-end closing, and when you're stuck. Available when you need us.
Business
GST Filing
Training
Year-End
Reports
Fixes
Growth
What Ongoing Support Means
You have someone to call when things don't make sense
We Know Your Setup
Because we configured your Zoho Books, we understand how your business works. No need to explain everything from scratch every time you call.
You're Not Alone
When GST filing is due, when reports don't match, when you're not sure if something is correct — you have someone to ask. No waiting for generic support tickets.
Same Consultant, Same Context
You work with the same person who set up your system. They remember your business, your challenges, and how you operate.
Most of our clients reach out more during GST filing, year-end, or when staff changes — simply because those are moments where having experienced support matters most.
Common Situations We Help With
Real scenarios where businesses reach out
GST Filing Time
"My GSTR-1 numbers don't match" — we help reconcile and file correctly before the deadline.
Mistakes & Corrections
"I entered something wrong and now reports are off" — we fix it and show you how to avoid it next time.
Report Confusion
"Which report do I send my CA?" or "What does this number mean?" — we explain in plain language.
Staff Changes
New accountant joined? We train them on your specific Zoho Books setup so they're productive quickly.
Year-End Closing
Financial year closing, audit preparation, or CA coordination — we guide you through the process.
Process Changes
Business growing? New workflow needed? We adjust your Zoho Books setup as your needs evolve.
Training Refreshers
People forget. Processes change. We're here to retrain when needed.
New Staff Onboarding
Quick training sessions for new hires so they can start using Zoho Books immediately.
Refresher Sessions
"We haven't done this in 6 months, how does it work again?" — we refresh your team's knowledge.
Seasonal Support
Year-end, audit time, or GST changes — we help you and your team navigate these periods.
How Support Works
You Reach Out
Chat, Call, or book a time to talk. No formal tickets or waiting in queues.
We Understand the Issue
Because we know your setup, we get to the problem quickly. No long explanations needed.
We Fix or Guide
We either fix it directly (with your permission) or guide you through it step-by-step.
You're Back on Track
Problem solved. You continue working. No lingering confusion or unresolved issues.
Who This Is For
(And Who It's Not)
✓ This Is For You If:
- You want someone familiar with your setup available when needed
- You prefer ongoing guidance over figuring things out alone
- You value continuity (same consultant, same context)
- You need help during GST, year-end, or audit cycles
- You have staff changes and need quick training
✗ This Isn't For You If:
- • You prefer handling everything yourself
- • You're comfortable troubleshooting independently
- • You have an in-house Zoho expert
- • You rarely need external help
- • You're looking for 24/7 instant support (we're responsive, not instant)
Honest assessment: If you're self-sufficient and rarely need help, you probably don't need ongoing support. We're here for businesses that value having a partner available.
Common Questions About Support
Need Ongoing Support for Your Zoho Books?
Let's talk about what you need. No commitments — just a conversation about how we can help when you're stuck.